We’re with you all the way
The products Home Health Pavilion Inc. sells are not unique, you can buy them from any other store. What is unique about us is the service and care we provide with every purchase. Our objective is not just to sell you a product, but to make sure that it meets your needs and that your are completely satisfied with it.
Our experienced sales and customer service staff can help you with
- choosing the right product
- choosing the right size
- insurance billing
- installation (where necessary)
- training and support
We understand that buying medical products is not a happy experience. Our customers are generally stressed about their health, and insurance constraints often add to their troubles. We aim to make your shopping experience as pleasant as it can be possible under the circumstances. The idea is to add a little humanity to the business of health.
We encourage you call us and talk to our experienced and knowledgeable staff at any time during business hours. Remember, Home Health Pavilion is with you all the way.
We are a full service specialized Durable Medical Equipment company providing innovative solutions to persons of all ages and disabilities. We provide products such as aids to daily living, standard & custom wheeled mobility, respiratory services, access and independent living, wound/pressure management products, orthopedic braces, bathroom safety, patient room furniture and supplies etc.
Committed to serving you better
JCAHO accredited, independently owned and operated, Home Health Pavilion is in business since 1990. Word of mouth referrals, dedicated service after sales and a friendly customer service are motivating force behind our success and continued growth.
Over the years we have developed long term quality relationship with institutions, clinics, hospitals and individual clients, and do all we can to attend to their needs in a timely manner.
We service the community from three locations in the state New York and Connecticut. Our well trained staff handles all the customer service, deliveries as well as repair issues out of these offices. Our courteous billing staff is always available to answer your questions pertaining to reimbursement issues.
We are contracted with Medicare, Medicaid and various third party insurance companies and thereby, directly bill them for eligible/covered items. For non-covered items, affordable alternative and payment plans are available.
Our RESNA certified rehab (CRTS) specialists attend various hospital & seating clinics to assess specialty rehabilitation equipment needs of our clients. They are also capable of filling physician’s/practitioner’s orders for these equipment.